Privacy Policy

1. Introduction

Switchover ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process your information in connection with our website and services.

2. Information We Collect

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our services
• Process payments and manage billing
• Send service-related announcements
• Detect and prevent fraud and abuse
• Comply with legal obligations
• Personalize your experience

4. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption in transit (HTTPS/TLS)
• Encryption at rest for sensitive data
• Regular security audits
• Access controls and authentication

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time. Some information may be retained for legal compliance or fraud prevention purposes.

6. Third-Party Services

Our service integrates with third-party AI providers (OpenAI, Anthropic, Google) and payment providers (Dodo Payments). When you use these services, your data is subject to their privacy policies:

• Conversation content is sent to AI providers to generate responses
• Payment information is processed by Dodo Payments
• We use Supabase for authentication and database services

We encourage you to review the privacy policies of these services.

7. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Export your data
• Opt-out of marketing communications

To exercise these rights, contact us at support@switchover.app

8. Cookies

We use cookies and similar tracking technologies to:

• Maintain your session and authentication
• Remember your preferences
• Analyze usage patterns

You can control cookies through your browser settings, though disabling them may affect functionality.

9. Children's Privacy

Switchover is not intended for users under 13 years old. We do not knowingly collect information from children under 13. If we become aware of such collection, we will delete the information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date and, if required, by obtaining your consent.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: